Delivery Policy
Production
We produce and ship all items from Detroit, USA.
Each order is custom and printed on demand. Once an order has been submitted to us, it is held for 48 hours before entering into production.
Once your item is produced and shipped, you will be notified by email
On average, the items are produced and shipped from our factory within 2 to 3 business days after the purchase.
Shipping
Standard shipping/transit times apply (1 to 7 days for domestic packages in the US and 4 to 15 days for international.)
On average, merchandise is produced and shipped from our facility 2 to 3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).
Email Notifications
You will receive email notifications when:
- Your order is received and confirmed
- The moment when your order is produced and handled to shipping, with a tracking ID included
For returns and refunds, please read this page.
IMPORTANT COVID19 UPDATE
Due to the COVID19 pandemic, we experience a delay in the shipping process.
Even though we ship most of the orders using UPS, we experience delays mostly in international shipments. Therefore, please note that every order that is shipped to EU is available for a refund or a replacement only if the items are not delivered after 30 business days of sending the email with the tracking ID, and 45 days for all other international shipments.